FAQs


Q. Who is a Tubby's Taste customer?
A. Tubby's Taste customers are vegans and non-vegans. They like their dessert decadent but have a complicated relationship with dairy. They like giving thoughtful gifts to their friends and family and enjoy treating themselves in moderation.

Q. Do you ship anything other than cookies?
A. At this time we only ship cookies to maintain highest quality and freshness of your treats.

Q. Does your product contain nuts?
A. Please note that some products may contain or have traces of nuts and nut oils or may have been made alongside other products containing nuts. Tubby's Taste cannot be held responsible for any issues resulting from food allergies.

Q. Are your ingredients organic/non-GMO?
A. We use organic ingredients when we can and try to cut back on sugar when it isn't necessary for the chemistry of a recipe. Dessert should be eaten in moderation, but when you're eating it we want you to feel satisfied and happy. Here's a link to our ingredient list.

Q. What does a Tubby's Taste cookie subscription entail?
A. 1-2 dozen of Tubby's favorite tastes of the month. You can subscribe for 1 or 2 dozen a month over a 3-month or 6-month period.

Q. What if I'm not sure about a subscription?
A. You can purchase a sampler box. This will include a dozen cookies (4 of each type of cookie).

Q. When will I recieve my cookies? 
A. Cookies are shipped from our commercial kitchen in Chicago, IL every 10 days on a Tuesday using USPS Priority Mail. You will receive a tracking number once your item has shipped. You can also check out this map to see when you're most likely to receive your cookies. 

Q. How do I store my cookies once I receive them? 
A. We don’t add preservatives to our cookies so they stay fresher if kept in an airtight container at room temperature or frozen. If kept frozen, cookies will last up to two months. If kept at room temperature, cookies will last about a week. We personally like freezing our cookies in a sealable bag and taking them out 30 minutes before enjoying. 

Q. What are people saying about Tubby's Taste?
A. You can sign up for our newsletter or check reviews on our Facebook page.

Q. Do you cater?
A. Yes. We have a very small team so the more notice the better! Fill out our catering form.


For media inquiries please contact hello@tubbystaste.com